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Notes on digitization & AI

How to implement CRM, ERP, MES and AI so that it moves money rather than slides. Practice, not market reviews.

2026.07.30
Where to start with AI so you don’t burn the budget
“Let’s implement AI” projects rarely die of technology. They die because the work started from the wrong end.
6 min readAIprocesspilot
2026.07.09
CRM ≠ Excel: why implementations fail
CRM does not fail because the system is bad. It fails because it gets implemented as reporting instead of as a workplace.
7 min readCRMimplementationprocess
2026.06.18
MES on the shop floor: from paper shifts to OEE
While shifts are logged on paper, every number about production is an opinion rather than data.
6 min readMESmanufacturingOEE